Responsive Multi-Page 15-Question Form

15-Question Survey

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📋 Personal Information

Name *

Phone Number * Please enter a valid phone number

Vehicle Number *

1. How did you hear about Glitz Park?*

Social Media (Facebook, Instagram, etc.) Friends / Family Recommendation Online Advertisement Walk-in / Location Visibility Other

Please select an answer

2. How long you have been a customer of Glitz Park*

Less Than 3 months 3-6 months 6 to 12 months 1-3 years More than 3 Years

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3. What type of services do you use most often *

Vehicle Wash / Detailing Vehicle Repair / Maintenance Oil Change / Servicing Interior / Upholstery Cleaning Accident Repairs Other

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4. Was it easy to book your appointment? *

Very Easy Easy Neutral Difficult Very Difficult

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5. Were Glitz Park staff polite and helpful?*

Strongly disagree Disagree Neutral Agree Strongly agree

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6. Did they explain the service and cost clearly to you*

Yes No

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7. Did you get the cost estimation before you came in for the service? *

Yes No

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8. Did you wait a long time before someone assisted you?*

No, I was helped immediately Waited less than 10 minutes Waited 10–20 minutes Waited more than 20 minutes

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9. Was there a deadline given to deliver your vehicle after the required service*

Yes No

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10. Is your Vehicle Delivered on time after the required Service? *

Always on time Usually on time Occasionally delayed Frequently delayed

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11. The staff is knowledgeable about your car’s make and model and the service type required *

Strongly Agree Agree Neutral Disagree Strongly Disagree

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12. Glitz Park pricing is fair and reasonable *

Strongly Agree Agree Neutral Disagree Strongly Disagree

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13. How would you rate the overall quality of service you received? *

Excellent Good Average Poor Very Poor

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14. Would you return to Glitz Park for future services? *

Yes No Maybe

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15. How likely are you to recommend Glitz Park to others? *

Very Likely Likely Neutral Unlikely Very Unlikely

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Any suggestions, comments, or recommendations to help us serve you better?

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